Hotline: +84 24 3927 6076

Problems & Concerns

Can I change my tour details after confirmation?

Once the official payment has been made, changes in tour details should be requested via email ( or email of the staff processing your booking), and is subject to a surcharge of hotels and restaurants (depending on each case). Possibility of reservation amendments is also subject to service availability of our suppliers (hotels, restaurants and other)

Can I travel without the visa approval letter?

No, you cannot. In order to board the plane, you must show the approval letter to the airlines. This letter is also compulsory in order for you to get the visa at the Vietnam airport. Therefore, we recommend that you leave plenty of time to apply for the visa to avoid having to delay or … Read more

Disabled people traveling with wheel chair?

For people with wheelchairs, we will need some very special care, especially with transportation, as well as at some sites with tough grounds. Normally a private transport is arranged and a porter at some sites is needed.  Please contact our consultants to have had some experience in these cases.

Is there any free time during a tour?

Yes, you’re in control of your time during the tour with us and we allow the balance of touring time and free time so you will enjoy the tour at its best.